Frequently Asked Questions
What is RentReporter?
RentReporter is a web-based property management software application providing
the most innovative solution to landlords, property managers and owners. Please
see our features page for more!
Once I sign up, how soon will I be able to start using RentReporter?
As soon as your payment has cleared, you will receive an email containing
instructions for creating your account, at which point you be able to login
securely to the RentReporter system.
Can tenants pay their rent online? If so, how?
Yes, you may receive online payments from your tenants via PayPal. If you do
not have a PayPal account, you can
create one here.
To enable online rent payments for a property, go to the Online Rent Payments
section and provide the email address of your PayPal account. Rent payments
sumbitted online from RentReporter to your PayPal account will automatically be
entered into the RentReporter system, saving you time and effort in data entry.
Is there a charge for tenant access?
No, once you have entered a tenant's information, that tenant will be able
to enroll and access their information free of charge.
What are the fees associated with RentReporter?
We understand that there are several costs involved in owning and managing
properties. Therefore, RentReporter offers an affordable monthly service fee,
with a discount provided for pre-payment of one year. Prices are based on the
total number of units. Please view the order page for
What methods of payment are accepted?
We accept online payments via PayPal (credit card, debit card, or bank
account). For your convenience, we also accept checks or money orders by mail.
I like what I see so far but I'm unsure if this is what I need.
Property management is a business. To run a business efficiently, one must
invest time in researching the best management system. Therefore, take a few
minutes to look at our demo and evaluate if it meets
your needs. We are confident that RentReporter's features
will increase your productivity and in turn, help your business.